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Frequently Asked Questions
1. Are you a factory or a trading company?
We are a factory, and we can provide you with OEM and ODM services.
2. Can I visit your factory?
Yes, we can arrange a driver to pick you up when you arrive in the local area.
3. How can I place an order if I don't know the specific model?
The best approach is to send us a sample or inform us about your requirements. We can provide a quote and proceed with production after confirming the sink details.
4. What is the delivery time for bulk orders?
Normally, production time is approximately 30 days after receiving the deposit. Actual time depends on the model and quantity.
5. What are your payment terms?
A 30% deposit is paid before production, and the remaining 70% balance is paid before shipment.
6. What are your core advantages?
- Support logo and cardboard box customization
- Professional OEM/ODM services
- 24-hour online technical support
- Full after-sales service
- Multiple certifications including CE, SGS, and ISO